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How can I contact your couriers?
Please call your local USPS post office and give them your tracking number, or call the customer care line at 1-800-ASK-USPS.
What is your return policy?
Since Arise Designs offers one-of-a-kind, personalized items, all sales are final with no returns. However, if there is any issue with your order, please reach out to me, and I will do my best to make it right for you!
Do you provide international delivery?
Not at this time.
What if I want a design I don't see listed?
Reach out to me via the chat box, and I can likely create what you have in mind!
How do I track my order?
I'll send you your tracking number as soon as I mail your package. Type your number in the USPS tracking bar and hit "Track."
What are your delivery options?
USPS Ground Advantage (2-5 business days), $5 delivery in southern Barton County, KS, and free pickup at 6 N. Main in Ellinwood, KS. Please allow for 10 business days of turnaround time as I'm creating your product.